Customer operations for Shopify merchants
Answer “where is my order?” before the customer asks.
See every order with its tracking, message the customer on WhatsApp or email in one tap, recover abandoned checkouts with consent in view, and keep customer profiles and tags in one place inside Shopify Admin.
Installation starts only from the Shopify App Store or Shopify Admin.
WHEN
Tracking number is added
THEN“Hi Dana, order #1042 is on its way…”
VIAWhatsApp, email, or your provider
Built around the customer’s consent.
- Live data
- Names, phones, emails, and addresses are read from Shopify when a screen opens and are never stored by the app.
- Consent-aware
- Recovery messages respect the marketing opt-in Shopify records. Opted-out customers are always blocked.
- Auditable
- Every read of protected customer data is written to an access log the merchant can inspect.