The ping.ai app for Shopify
Everything your store needs to sell more, in one place.
Connect your Shopify store and go live in one evening. ping answers customers, recommends products, brings back carts and closes sales, on WhatsApp and your website, around the clock.
Installation starts only from the Shopify App Store or Shopify Admin.
What ping.ai does for your store
“Where is my order?”Live status, estimated delivery and tracking, for the customer who is asking.
Abandoned checkoutsTimed WhatsApp reminders you approve, with the customer’s own checkout link.
Thank-you and reviewsA thank-you after payment, and a review request a few days later.
Human handoffYour team takes over the conversation whenever a person is needed.
Only the customer’s own orders.
Verified
Order answers go only to the customer on the order: their WhatsApp number matches it, or they confirm with a one-time code sent to the email or phone they typed.
Minimal
Order answers carry status, items and tracking, never addresses or payment details. Nothing is sold or used for advertising.
Auditable
Requests are signed and rate-limited, every lookup is logged, and disconnecting or uninstalling revokes access at once.
Exactly what the app reads and shares is in the privacy policy.